Privacy Policy

1. Information We Collect

We collect only the data necessary to provide our services, including:

a. Personal Information

• • Name
• • Email address
• • Shipping and billing address
• • Phone number
• • Payment information (processed securely by third-party gateways; we do not store full card details)

b. Automatically Collected Data

• • IP address, browser type, device information
• • Pages visited and time spent on the site
• • Cookies and analytics data (for improving user experience)

2. How We Use Your Information

We use your data for the following purposes:

• • To process and deliver your orders
• • To send order updates, confirmations, and support messages
• • To improve our website and customer experience
• • To comply with legal obligations (tax, anti-fraud, etc.)
• • To send promotional or marketing emails (only with your consent)

You can unsubscribe from marketing communications anytime by clicking "Unsubscribe" at the bottom of our emails.

3. Cookies

We use cookies to personalize your experience, analyze traffic, and improve performance. You can choose to disable cookies through your browser settings.

4. Data Protection and Security

• • We follow industry-standard security measures to protect your data, including encryption and secure HTTPS communication.
• • All payment transactions are processed via PCI-DSS compliant providers such as Stripe or PayPal.
• • PawNest staff never have direct access to your full payment information.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law (for example, tax or accounting obligations).

6. Sharing Your Information

We only share data with trusted third parties necessary for business operations, such as:

• • Payment processors (PayPal, Stripe, etc.)
• • Shipping carriers (e.g., DHL, UPS)
• • Analytics and email tools (e.g., Google Analytics, Mailchimp)

These partners are contractually required to protect your data and comply with privacy laws. We never sell or rent your personal data to third parties.

7. Your Rights

Depending on your location, you have the following rights under privacy laws (e.g., GDPR, CCPA):

• • Right to access your personal data
• • Right to correct inaccurate data
• • Right to request deletion ("Right to be forgotten")
• • Right to withdraw consent
• • Right to data portability

To exercise your rights, contact us at: 📧 gudj424896@gmail.com

8. International Data Transfers

Your information may be transferred to and processed in other countries where our partners operate (e.g., Hong Kong, US, EU). We ensure that such transfers are conducted with appropriate safeguards, following GDPR Standard Contractual Clauses and equivalent protections.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we discover that we have collected such information, we will delete it immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal compliance. The updated version will always be available on our website, with the "Last Updated" date clearly shown at the top.

11. Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please contact: